Help Desk
Date：2022/08/18 Viewed：4417
Through the help desk, a customer in need of help can immediately speak with an expert who can provide immediate resolution support, analyze his needs, and anticipate any specific actions that will ultimately be taken.
Automated programs record, analyze, and process customer requests. As a result of this procedure, all instructions and comments received become the basis for improving the quality level of the product or service, with the specific goal of customizing machines and services according to the actual needs of the market.
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